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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

They helped me to get the cheapest home insurance

When my home insurance policy was about to run out, I contacted my policy provider to know the available offers. To my surprise the quotations were too expensive so I started to shop around. And that's where I came across Policy Expert and their process were much cheaper and comprehensive compared to my previous provider. Reviewed on: 1st September 2022

Very good cover at a reasonable price

I found Policy Expert on a comparison website and was amazed. The three different levels of cover are easy to understand and are equal to most other companies but cost less. The customer service department is very good with friendly helpful staff. Reviewed on: 1st September 2022

Easy way to insure

A, stressfree, easy understandable way to insure. Reviewed on: 1st September 2022

1st time with company

1st experience of this company will defo not be the last 1st class service and cover exactly as required Reviewed on: 1st September 2022

Good value and easy to sign up to

Very competitive price. Easy to sign up to. Would recommend. Reviewed on: 1st September 2022

Straight forward

Good value for money, haven't needed to contact them so unsure how customer service is, but let's hope I win the £1000 for leaving this review Reviewed on: 1st September 2022

Good value for money

I chose policy expert for my home insurance because it ticked most of the boxes for the budget. Reviewed on: 1st September 2022

Good value cover

Overall included more cover for price. Reviewed on: 1st September 2022

Excellent company,

Always answers queries quickly. Good customer service Reviewed on: 1st September 2022

Best value

Great peive for the level of cover, easy to set up Reviewed on: 1st September 2022

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