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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great prices

5
Good company, great prices and excellent cover Reviewed on: 11th August 2022

Easy to use

4
We were able to set this up easily. Customer service were very helpful and the cost was very reasonable Reviewed on: 11th August 2022

Great value company

5
Easy to set up policy , good cover and reasonably priced. Reviewed on: 11th August 2022

Ticks all the boxes

5
Easy to setup to give you peace of mind Reviewed on: 11th August 2022

Very Competitive

4
I was amazed how the very competitive home insurance quotes measured up favourably against other well known insurers - there was just no comparison - keep doing what your doing Policy Expert! Reviewed on: 10th August 2022

Excellent

5
No issues so far. It was easy to sign up & documents were sent straight away Reviewed on: 10th August 2022

Very easy and simple

5
Great product and service, very happy Reviewed on: 10th August 2022

Excellent Company

5
Policy Expert has an easy to use website, very transparent with great prices, Wonderful customer service and easy to understand policies. I would highly recommend to ay customer looking for insurance, you will not be disappointed. Reviewed on: 10th August 2022

I'm glad i asked for a quote

5
I'v never heard of policy expert before but glad i made the effort to give them a try. Good reviews relaxed me as i normally get very stressed looking at building and home insurance but i found getting a quote very straight forward and they were the best price and a lot less than the big name company i'v been with for a number of years. I normally discount the cheapest as normally a catch but not this time. Give them a look. Reviewed on: 10th August 2022

Agreat service

5
A great service from start to finish Reviewed on: 10th August 2022

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