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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

No fuss home insurance

5
Chose Policy Expert because their home insurace was just what I needed, it fit the bill perfectly. Reviewed on: 10th August 2022

Good quality and value for money

5
Great level of cover for the amount paid, super quick to arrange. Reviewed on: 10th August 2022

Brilliant

5
It was brilliant, couldn't have asked for anymore. Reviewed on: 10th August 2022

Great price

5
Chose this company because they were the cheapest and pleased to know they are also a great provider and up for an award Reviewed on: 10th August 2022

Amazing

5
I found this company on line east to use website found everything I need to know in app to help me at a moderate rate Reviewed on: 10th August 2022

Great Price

5
Effortlessly easy £75 cheaper than my renewal price with exactly the same cover 10 out of 10 Reviewed on: 10th August 2022

Reasonably priced home insurance

5
Quote for Home insurance by Policy expert was reasonably priced for my new home and buying the policy was an easy process. Highly recommended. Reviewed on: 10th August 2022

Happy customer

4
Got recommended to policy expect by my mum for home insurance. They were actually the cheapest on comparison websites for everything I wanted/needed. Reviewed on: 10th August 2022

All round great

5
Amazing coverage at an affordable price Reviewed on: 10th August 2022

Easy and value for money

5
Policy had everything my previous policy had and more yet saved £100 for the year! It was quick, easy and excellent value for money. Would recommend. Reviewed on: 10th August 2022

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