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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great offer and brilliant reward

5
My previous insurer wanted to charge £50 more. With this insurance site got it for £50 less plus a £50 amazon voucher! Win, win! Reviewed on: 10th September 2021

Easy access

5
Policy Expert are extremely easy to get hold of and are very helpful when on the phone. They are the easiest insurance company I’ve had the pleasure to deal with. Reviewed on: 10th September 2021

Good service excellent price

5
Just taken out home insurance. Excellent cover at a very good price Reviewed on: 10th September 2021

Excellent

5
Easy to navigate website, competitive prices and comprehensive cover. Reviewed on: 10th September 2021

NO FUSS ,NO HASSLE

5
Easy to use website with good options and very good price. Reviewed on: 10th September 2021

Quick easy fantastic value

5
So quick and easy, great value cover and very clear about what your getting Reviewed on: 10th September 2021

Friendly and helpful

4
Good insurance company to purchase home insurance from. Always recommend this insurance company! Reviewed on: 10th September 2021

Helpful and friendly

3
Really helpful and friendly! I would recommend to friends and family Reviewed on: 10th September 2021

Mega deal/helpful people

5
I'd been with my previous company for 3 years. I was amazed to discover that I could get the same cover from Policy Expert for a quarter of the price! Also, I made a slight mistake in my application, & Policy Expert sorted it out quickly & with no fuss; they were very friendly & helpful. Reviewed on: 10th September 2021

An very competitive and good insurance policy

5
The policy I took out covered everything I wanted at a very competitive price and I actually spoke to someone who helped me. Reviewed on: 10th September 2021

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