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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Excellent company

Easy to book insurance.excellent company. Reviewed on: 10th September 2021

Great price and easy to access the website!!

Needed to change my insurance, get a cheaper price, but can never be bothered going through all the tiresome websites, they were fab from beginning to end! Reviewed on: 10th September 2021

Competitive Price, Good Cover

Competitive pricing, good level of cover options with an easy to navigate website experience. I haven't yet had to deal with any claims, but no issues so far. Reviewed on: 10th September 2021

Good

Customer services was okay. I would recommend this service Reviewed on: 10th September 2021

Great service

Really competitive and easy to understand. Reviewed on: 10th September 2021

Great home insurance

Found on line. Great price and the cover I wanted Reviewed on: 10th September 2021

Have no experience of service but as online purchase. The future will tell

Have no experience of service but as online purchase. The future will tell Reviewed on: 10th September 2021

Changed house insurance

I got my yearly house insurance quote and just thought I would see if I could get a better deal. I was surprised at how much cheaper policy expert are and how good the cover is. Reviewed on: 10th September 2021

Best value for money

Excellent cover with a very affordable price Reviewed on: 10th September 2021

Brilliant

Great price and everything I wanted for mum's insurance. Reviewed on: 10th September 2021

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