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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9156)

Top rate insurers

5
It was very simple to find this excellent insurance company on-line. The home insurance was easy to understand & giving you the exact cover requested with a very fair affordable price. This company stands out from the rest & very pleased they are now my house insurers. Thankyou Policy Expert. Reviewed on: 10th September 2021

Great offer and brilliant reward

5
My previous insurer wanted to charge £50 more. With this insurance site got it for £50 less plus a £50 amazon voucher! Win, win! Reviewed on: 10th September 2021

Easy access

5
Policy Expert are extremely easy to get hold of and are very helpful when on the phone. They are the easiest insurance company I’ve had the pleasure to deal with. Reviewed on: 10th September 2021

Good service excellent price

5
Just taken out home insurance. Excellent cover at a very good price Reviewed on: 10th September 2021

Excellent

5
Easy to navigate website, competitive prices and comprehensive cover. Reviewed on: 10th September 2021

NO FUSS ,NO HASSLE

5
Easy to use website with good options and very good price. Reviewed on: 10th September 2021

Quick easy fantastic value

5
So quick and easy, great value cover and very clear about what your getting Reviewed on: 10th September 2021

Friendly and helpful

4
Good insurance company to purchase home insurance from. Always recommend this insurance company! Reviewed on: 10th September 2021

Helpful and friendly

3
Really helpful and friendly! I would recommend to friends and family Reviewed on: 10th September 2021

Mega deal/helpful people

5
I'd been with my previous company for 3 years. I was amazed to discover that I could get the same cover from Policy Expert for a quarter of the price! Also, I made a slight mistake in my application, & Policy Expert sorted it out quickly & with no fuss; they were very friendly & helpful. Reviewed on: 10th September 2021

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