Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

View other Policy Expert products

4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9156)

An very competitive and good insurance policy

The policy I took out covered everything I wanted at a very competitive price and I actually spoke to someone who helped me. Reviewed on: 10th September 2021

Absolutely brilliant

I have to say policy expert wa the best site I have used for a long time. They make it so easy. Reviewed on: 10th September 2021

There when you need them

Website easy to navigate and gave the best price for my requirements. Touchwood I haven’t had to make any claims, but from what I gather other customers have had a great experience from them, so gives me confidence if the worst happened. Reviewed on: 10th September 2021

Straight forward and user friendly

Straight forward to purchase and very user friendly if you want to do it online. Reviewed on: 10th September 2021

Fabulous

Getting my house insurance from Policy Expert was convenient, quick and very reasonably priced and overall very easy to do online. Reviewed on: 10th September 2021

Just another insurer

There's not much to say about them really. Reviewed on: 10th September 2021

Leaking toilet..... no action to fix

Self arranged plumbing company done nothing to fix. Policy expert not in a position to challenge. With 3 kids i wouldnt trust them to things fixed...... i am looking for a plumber myself. Shocking service!! Reviewed on: 10th September 2021

Better than any of the big boys

Policy Expert are a gem of an insurance company. I was a bit wary of going with them as I hadn't heard of them before. However, after a little research and plenty of comparisons, I no longer have any worries. I could not find a cheaper, more inclusive policy if I tried. They include loads of stuff as standard, unlike the big fish who want you to pay extra for each add-on. Don't swim with the sharks, try floating on a sea of insurance tranquility with Policy Expert. Totes recommended Reviewed on: 10th September 2021

very easy quick and simple to deal with in every way

the information i provided was quickly confirmed and the policy set up immediately which is always a load off your mind when dealing with new company Reviewed on: 10th September 2021

Competitive and helpful.

The representative I spoke to was very knowledgable, very helpful, courteous and competitive. If only all my experiences of dealing with service companies was as good as this. Reviewed on: 10th September 2021

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from Peacock Insurance 3.79 from 5 reviews
Home Insurance
from Elephant Insurance 4.01 from 2 reviews
Home insurance
from Aviva 3.39 from 221 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.65 from 5028 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub