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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent company

Easy to book insurance.excellent company. Reviewed on: 10th September 2021

Great price and easy to access the website!!

Needed to change my insurance, get a cheaper price, but can never be bothered going through all the tiresome websites, they were fab from beginning to end! Reviewed on: 10th September 2021

Competitive Price, Good Cover

Competitive pricing, good level of cover options with an easy to navigate website experience. I haven't yet had to deal with any claims, but no issues so far. Reviewed on: 10th September 2021

Good

Customer services was okay. I would recommend this service Reviewed on: 10th September 2021

Great service

Really competitive and easy to understand. Reviewed on: 10th September 2021

Great home insurance

Found on line. Great price and the cover I wanted Reviewed on: 10th September 2021

Have no experience of service but as online purchase. The future will tell

Have no experience of service but as online purchase. The future will tell Reviewed on: 10th September 2021

Changed house insurance

I got my yearly house insurance quote and just thought I would see if I could get a better deal. I was surprised at how much cheaper policy expert are and how good the cover is. Reviewed on: 10th September 2021

Best value for money

Excellent cover with a very affordable price Reviewed on: 10th September 2021

Brilliant

Great price and everything I wanted for mum's insurance. Reviewed on: 10th September 2021

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