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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Fab service

Never had to claim but quick fuss free service Reviewed on: 10th September 2021

Best price!

Policy Expert came top of my search for home insurance, best price, my previous home insurance company couldn't match it! Easy to swap too. Reviewed on: 10th September 2021

All went well.

Good price, all went well, no problem at all. Reviewed on: 10th September 2021

Awesome!

This insurance is for my very first home all by myself! So was excited but also nervous to make sure I got everything right! These guys were super easy and quick to get it all sorted! No hassle at all. Reviewed on: 10th September 2021

House Insurance at a reasonable price.

Fixed up online, no problems. On a monthly direct debit. Reviewed on: 10th September 2021

rate insurance company

To be fair, one cannot know how good home insurance is until you have to make a claim. As I have not made a claim for over 20 years I cannot say one firm is better than another one Reviewed on: 10th September 2021

Great policy, outstanding value!

Found Policy Expert through a comparison site, the quote was very good value for the level of cover it provided. Very easy to apply plus I received cashback too! Reviewed on: 10th September 2021

Home insurance

Good value and great cover for the price Reviewed on: 10th September 2021

Good service and value

Happy with all aspects of service and value for money Reviewed on: 10th September 2021

No fuss

Excellent service no messing around. I would definitely recommend. Reviewed on: 10th September 2021

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