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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Best value for money

I always shop around for insurance and this company offered the best value for money with all the cover I needed. Reviewed on: 2nd August 2024

Great price for cover

I did a quote online through Go Compare, I decided to go with policy expert , as it was a great price for the cover options of my choice. It's was clear and easy to set up. Reviewed on: 2nd August 2024

Seemless from start to finish.

Seemless from start to finish and the policy criteria and cover is excellent also the price was very competitive. Reviewed on: 2nd August 2024

The company is called Policy Expert so my cost £12.55

The company is called Policy Expert so my cost £12.55 per month Reviewed on: 2nd August 2024

Very good step by step on what to do

Very easy to understand on the first internet Reviewed on: 2nd August 2024

Great level of cover for a competitive price.

Great level of cover for a very competitive price. Easy to complete online. Reviewed on: 2nd August 2024

Easy to purchase online.

Easy to purchase online.Clear instructions. Good communication. Reviewed on: 2nd August 2024

MET MY NEEDS.

After searching for an acceptable quote I found Policy Expert which offered a competitive pricect9 meet my needs. The process was quick and easy on line. The follow up and confirmation was timely. I feel confident in my dealings with them Reviewed on: 2nd August 2024

Great to deal with no problems and they knew what th...

Great to deal with no problems and they knew what they were talking about Reviewed on: 2nd August 2024

Competitive price

Easy to buy policy with competitive price Reviewed on: 2nd August 2024

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