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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Cost effective for excellent cover of your Home & personal Contents!

5
After checking all the best Buildings & Contents Insurance Policies I found Policy Expert to be the best overall cover at the best price! This has given me the piece of mind to know for only a few pounds a month my home & all my Contents will be protected should the worst ever happen. Reviewed on: 10th September 2021

Simple, effective and reassuring

5
Policy expert take the stress out of shopping around for home insurance providers. The service is extremely strong, with comprehensive packages and outstanding communication. The customer portal is great too. Why look anywhere else?! Reviewed on: 10th September 2021

Good customer service

5
Very helpful and again good customer service Reviewed on: 10th September 2021

Brilliant

5
Fast. Easy and safe. Policy expert are brilliant to use Reviewed on: 10th September 2021

Brilliant

5
Cheap affordable but all the cover needed Reviewed on: 10th September 2021

great to deal with

4
one item needed clarification and this was quickly dealt with! Reviewed on: 10th September 2021

Reasonable price for great cover

5
I am paying 1/3 of my renewal premium for a higher level of cover. What more can I say - VERY happy! Reviewed on: 10th September 2021

Efficient

5
Found me the best value home insurance after my previous insurer the CoOp betrayed its roots and its members. Reviewed on: 10th September 2021

Good Value for Money

5
Economical and good. Best value for money. Reviewed on: 10th September 2021

Great Cover, Unbelievable price

5
Got my renewal from another provider, and decided to shop around to see if it was a good deal. Policy Expert provided the same level of cover for buildings and contents for 65% of my renewal premium. Happy Days!! Reviewed on: 10th September 2021

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