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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Amazing service, great deal.

5
Easy, quick and hassle free. Would recommend to family. Competitive prices for quality cover. Reviewed on: 9th September 2021

Good value home insurance

4
Good value home insurance.One of the cheapest home insurance companies that I found on the comparison websites. Reviewed on: 9th September 2021

Best price for comparable cover

5
Well priced, good inclusions hopefully won’t ever need it. Reviewed on: 9th September 2021

Excellent service and a fair price

5
very good, efficient, great value for money. Reviewed on: 9th September 2021

Peace of mind

5
Easy to navigate on site, also advisir rang and went through everything personally. Quick easy and straightforward Reviewed on: 9th September 2021

Value for money

5
Excellent cover for reasonable price Reviewed on: 9th September 2021

Great price , great service

5
Great price , very easy to understand both policy and great customer service Reviewed on: 9th September 2021

Excellent company

5
Always competitively priced and excellent customer servive Reviewed on: 9th September 2021

Good price

5
Easy to complete form for insurance, quick quote and once we had accepted everything was in place and we were covered. Reviewed on: 9th September 2021

Saved me 50% on policy

5
Was sick of premiums going up when I’ve never claimed. Did online search and saved £200 plus and recommended to my family Reviewed on: 9th September 2021

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