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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very good company

Great service very cheap then other company Reviewed on: 9th September 2021

Great value for money

I was paying a ridiculous amount of money for my home insurance until I moved home recently. I was forced to cancel my policy due to a ridiculous increase. Policy expert offered the same level of cover and extra for a third od the amount I was previously paying. Reviewed on: 9th September 2021

Easy and simple

Quoted online through a comparison site clicked to buy set up direct debit all done within 5 minutes Reviewed on: 9th September 2021

Just what I needed

Suits my needs perfectly and very reasonably priced Reviewed on: 9th September 2021

Best value for money

Great service, have been with them for 4 years and they’re always the best value Reviewed on: 9th September 2021

Great value

By far the cheapest renewal price but still with great cover. I’ve just had my car insurance quote also and again it’s the cheapest :) Reviewed on: 9th September 2021

A*

Used policy expert for a number of years and customer service has always been fantastic. Would highly recommend to new customers. Reviewed on: 9th September 2021

Cheapest on the comparison site

It was easy to use the site and it was clear what was covered. Reviewed on: 9th September 2021

Policy expert - easy transaction

Really easy to book my insurance on the site. All the info i needed was given. Reviewed on: 9th September 2021

Home insurance competitive price

The price is really competitive. Really easy to set up and add additional extras. Some extras came for free within the policy which other insurance providers charge extra for. Reviewed on: 9th September 2021

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