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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great insurance cover at very competitive prices.

5
Easy online cover and easy to contact customer service. Reviewed on: 9th September 2021

Good service , so far

4
Took out home insurance and forgot to add on home repairs insurance. This was sorted out very quickly later. Reviewed on: 9th September 2021

Good communication, efficient and fair priced

5
A competitive fair price with good communication. Reviewed on: 9th September 2021

Just the ticket !

5
Exactly what I needed and great service! Best prices and covered everything I needed. Would recommend ❤️ Reviewed on: 9th September 2021

Highly recommended

5
Very happy with the service policy expert have offered. Taking out a policy was very easy and fuss-free. Reviewed on: 9th September 2021

value for money

5
Good value for money was easy to fill in on line overall very satisfied Reviewed on: 9th September 2021

Don't delay get insurance today

5
Easy to deal ,with helped with my needs . Reviewed on: 9th September 2021

Very good value

4
Very good value. No problems. Easy to set up Reviewed on: 9th September 2021

good value

4
good value and a decent policy. everything you need Reviewed on: 9th September 2021

Simplicity

5
Really quick and easy process, and best price and features too. Reviewed on: 9th September 2021

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