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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Quick and easy

Straightforward efficiency with quick and easy website Reviewed on: 9th September 2021

Excellent value for money

A simple search found a special company Reviewed on: 9th September 2021

First class !

Came across Policy Expert via a comparison site and am totally satisfied with the online process, the cover options clearly provided, and the annual cost. Reviewed on: 9th September 2021

Easy to use online

I'm a bit of a technophobe, so the fact I could easily navigate their online system means it must be user friendly. Reviewed on: 9th September 2021

Great insurance company

Good value for money have only just taken out this insurance but on reading the information so far is good Reviewed on: 9th September 2021

Really easy to arrange Insurance

Got a quote on line, had a couple of days to think about and get other quotes, best one out there….and no silly restrictions like some Reviewed on: 9th September 2021

Ease and speed of setting up

Fantastic customer service. Reviewed and put together my insurance in no time. Wouldn't hesitate to recommend. Reviewed on: 9th September 2021

So far so excellent

Really well priced and easy to set up. I've not been a customer long but so far so good Reviewed on: 9th September 2021

Brilliant

Fantastic offer and very helpful! Reviewed on: 9th September 2021

Quick, easy and the very best value.

Policy Expert are a very professional company; I've found this from personal experience. Easy to use and friendly to deal with if you need to speak to them via the phone. I will certainly use them again. Reviewed on: 9th September 2021

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