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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to apply and great value

Beat all other premiums hands down and was very simple to apply Reviewed on: 9th September 2021

Good value ,

Good value , have used for several insurance needs . Would recommend value for money ! Reviewed on: 9th September 2021

good experience

straight forward purchasing experience Reviewed on: 9th September 2021

Easy to set up and competitive price

There was nothing complicated about taking out a home insurance policy. The price compared favourably with others I researched. Reviewed on: 9th September 2021

Paid up fast and with no arguments

Had a flood, went through 2 floors and they came out the day after to dry the house and then followed up with the cash for a whole new bedroom and bathroom floor and a sofa. Best company I have spoke to over the phone in any industry Reviewed on: 9th September 2021

Superb insurance service

Absolutely great insurane service providers, It was straight forward and quick to change to them from my old insurance company. Value for money policy at the best rate. Reviewed on: 9th September 2021

Savings

Much cheaper than other company out there and I hope the claims side is swift and smooth as am still mew to the company Reviewed on: 9th September 2021

Great!

Easy to use website and really easy to join up. No problems at all! And cheap! Reviewed on: 9th September 2021

Frantic value

Did everything we needed without any fuss. Reviewed on: 9th September 2021

Good cover and good website

The website was easy to use, the policy covered all that was required and the value was very good. Reviewed on: 9th September 2021

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