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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to deal with

5
Make a customer experience simple and easy Reviewed on: 9th September 2021

Easy and cheap

5
Easy to deal with, efficient and great value for money Reviewed on: 9th September 2021

Price is right

5
Most competitive of all the other companies. Reviewed on: 9th September 2021

Quick Response

5
Boiler broke down. Rang policy expert who dealt with the matter quickly & effectively Reviewed on: 9th September 2021

Very quick and easy

4
The gentlemen I spoke to was friendly, polite and listened to my needs. The phone call was quick and professional which resulted in the sale of the desired good plus and additional boiler insurance. Reviewed on: 9th September 2021

Good Service

5
Found communciation easy, reasonable prices and great service Reviewed on: 9th September 2021

Just great service

5
Just brilliant and so simple when sorting out my home insurance Reviewed on: 9th September 2021

Easy insurance

5
It was so easy to arrange a policy , no hassle , no problems . Recommend to anyone Reviewed on: 9th September 2021

Number 1

5
I will always use policy expert when purchasing a policy. Easy to use, competitive pricing and good cover. Reviewed on: 9th September 2021

Best in the market

5
The best price The best added extras The best service The best online setup The best in the market Reviewed on: 9th September 2021

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