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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Cheapest home Insurance around

4
In times where people have less money these days because of the pandemic that has happened, its good to see that value for money from one company still has people at heart in home insurance. I have looked around and found Policy Expert to fulfil my needs at a low cost. I am happy to renew my policy next year if they can keep the cost down Reviewed on: 9th September 2021
Graham Smith's avatar
Graham Smith

So far so good

4
We have had a good experience with policy expert so far, thanks! Reviewed on: 9th September 2021
Danielle Martin's avatar
Danielle Martin

5 star qualty value insurance

5
really easy online process you get quality insurance at a very reasonable and affordable cost in a time where every saved penny counts and great customer service. Reviewed on: 9th September 2021
Ken's avatar
Ken

Excellent service at a good price

5
I shopped around on renewal and was impressed by the deal available from Policy Expert Reviewed on: 9th September 2021
Steve Saunders's avatar
Steve Saunders

Excellent

5
Quick and easy transaction at an excellent price . Reviewed on: 9th September 2021
Linda Langford's avatar
Linda Langford

Excellent

5
Policy Expert give a very good comparable price compared to other companies. Their service is quick and efficient and the policy was emailed to me within minutes Reviewed on: 9th September 2021
Yvonne Benton's avatar
Yvonne Benton

Great insurance company!

5
Easy to complete on line and great prices. No contest Reviewed on: 9th September 2021
Margo Ware's avatar
Margo Ware

Great policy cover for a fantastic price

4
Bought policy online for a great cover - policy gives me everything I need for my household Reviewed on: 9th September 2021
Louise 's avatar
Louise

Great provider

5
Great and efficient provider. Very helpful at all times. Reviewed on: 9th September 2021
Sal's avatar
Sal

Affordable home insurance

4
I have been with Policy Expert more than once as I have found them to be the most affordable choice, plus they send tips now and again for your home's maintenance. Reviewed on: 9th September 2021
Louise's avatar
Louise

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