Smart Money People Logo

Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9137)

Truly are Experts

5
Policy Expert were fantastic and offered me a brilliant package for such a cheap price. It beat all competition by £50! Great customer service as well! Reviewed on: 9th September 2021

On line quote turned out to be competitive.

4
Just moved into our property and hopefully the home insurance is used only for piece of mind. Reviewed on: 9th September 2021

Reasonably price no nonsense insurance

5
Policy expert advisers are always helpful do not pressure you to buy anything just gives you the information. They are the best priced insurance company I have ever used. Friendly professional and informative Reviewed on: 9th September 2021

Half price as the renewal quote from Churchill

5
Plenty of bang for your buck! Couldn't believe how much you get for your money. Reviewed on: 9th September 2021

So far so good

5
Great price, easy purchase. You never know until the worst happens if there is a downside though. Reviewed on: 9th September 2021

Top notch

5
Good clear voice could understand what they were saying also sent my documents through post as that was my choice so thoroughly happy with service I received Reviewed on: 9th September 2021

Great, reasonably priced insurance

5
Great insurance, quick and easy to quote and buy. Reasonably priced, online account makes finding my documents easy. Wouldn't hesitate to use again or recommend to friends! Reviewed on: 9th September 2021

Reasonably Priced with Good Options

5
This was a very easy experience to arrange the home insurance. It was very reasonably priced and there was a good choice of options to add to a basic policy and others that were already inclusive Reviewed on: 9th September 2021

Choosing a new company.

5
I found your company on Compare the Market . Com. The price was very favourable and I compared everything like for like and could not fault Policy Expert policy. Reviewed on: 9th September 2021

Policy Expert

4
Simple and straightforward with a good level of insurance cover Reviewed on: 9th September 2021

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products