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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Brilliant

5
More than competitive brilliant girl /woman on the other end of the phone explained everything easy and simple explained add ons to the policy but not pushy excellent Reviewed on: 9th September 2021

Easy

5
Great price and easy to make the decision this is a company I want to deal with! Reviewed on: 9th September 2021

Top insurance service

5
I was looking for home and building insurance , after trawling through many I happened to see Policy Expert, after comparing with others I found them very competitive. The whole experience from start to policy was easy and all questions answered with polite knowledgeable answers..... . Reviewed on: 9th September 2021

Great Value Insurance

5
Setting up my home insurance could not have been easier , also it is great value for money with all the options I required and a couple of extras thrown in. Reviewed on: 9th September 2021

Overall good policy at a reasonable price

4
The policy gave me all I required to insure my home Reviewed on: 9th September 2021

never claimed, don't no much how they deal

4
no experience ,as never had to claim Reviewed on: 9th September 2021

Oerfect

5
Perfect, cheap and easy to use. Reviewed on: 9th September 2021

Best value for money

5
Saved £50 on home insurance with Policy Experts, also includes more cover than previous. Reviewed on: 9th September 2021

Simply the best

5
Excellent price and let's face it, that's all that really matters. Reviewed on: 9th September 2021

Good affordable insurance!

5
Good honest affordable insurance Reviewed on: 9th September 2021

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