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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Recommend

Easy application process and very reasonable premiums Reviewed on: 9th September 2021

Prompt and helpful service.

I took out out an insurance policy with Policy expert as they had great coverage at a competitive price. I recently had to contact Policy Expert for some information about my policy, the call was answered quickly and I was able to get all the information I needed from a friendly and knowledgeable agent. Superb service. Reviewed on: 9th September 2021

Professional

Delta with a claim very quick and very understanding and polite on the phone Reviewed on: 9th September 2021

Excellent service

Friendly, and very cooperative on all issues. Make you feel comfortable that any issues can be resolved. Thanks for all the ongoing support and assistance. Reviewed on: 9th September 2021

Insured my house and contents

Does what you need them to do. Peace of mind. Reviewed on: 9th September 2021

So quick and efficient

My sister recommended me to you as it was a massive saving from my original provider. It was so quick and easy to switch. Reviewed on: 9th September 2021

Cheap and reliable

Did not take long to set up, cheapest by quite a lot and with more cover Reviewed on: 9th September 2021

The experience has been great so far.

The experience has been great so far and affordable. I cannot complain. Reviewed on: 9th September 2021

Great customer service

Easy to sort, cheap insurance, definitely recommend! Reviewed on: 9th September 2021

Policy Expert certainly live up to their name!

The website is very easy to negotiate, the policy provides excellent cover and at a very competitive price. I could have wished for no more! Reviewed on: 9th September 2021

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