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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Simple Easy And Cheap

Everything you want from a home insurance, at a price that doesn't give you a head ache. Well Done POLICY EXPERT Reviewed on: 9th September 2021

Great deal

I want to recommend to all my friends. Reviewed on: 9th September 2021

Quick efficient supportive

Second time taking out a policy expert policy, have felt very comfortable with there ability to deal with my quieter, quick response, felt like valued customer Reviewed on: 9th September 2021

Easy to set up

Changed my insurance from another provider Reviewed on: 9th September 2021

Excellent cover and friendly professional service

Had to make a claim Went through the process with ease and service was exceptional Reviewed on: 9th September 2021

Legal Protection Claim

Started a new policy recently but was with Policy Expert for a number of years previous. Thankfully the only claim we made was on our legal protection which paid for legal services to deal with a personal injury claim which was all very straight forward. Great policy prices too. Reviewed on: 9th September 2021

Great experience

So easy to set up and an absolute pleasure to deal with! Reviewed on: 9th September 2021

My experience

It was easy to use the online forms and obtain a quote. All details were simple and easy to understand and once gone through the process of paying insurance docs came straight through. Would recommend to friends. Reviewed on: 9th September 2021

Perfect service

Went very smoothly. And excellent prices and options. Reviewed on: 9th September 2021

Great service

From start to finish excellent… and a great price too Reviewed on: 9th September 2021

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