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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

No problems yet

Haven’t needed to contact them yet. Price wise very good for level of cover however Reviewed on: 9th September 2021

Excellent company,

Very affordable, quick and easy service Reviewed on: 9th September 2021

Excellent

Excellent service and really good price. Quick responses Reviewed on: 9th September 2021

Hassle free insurance

Found policy expert very easy for our house insurance. Quick and very competitive. Reviewed on: 9th September 2021

Great price.

Did not need to make a claim yet, which I hope I never would need. The price for the whole year for the coverage was amazingly reasonable. Reviewed on: 9th September 2021

Fantastic

Fast and easy all well put together and easy to understand feels like value for your money Reviewed on: 9th September 2021

Great service

Very quick and easy to use. Had to amend my policy really easy to do very friendly and competent customer service. Would highly recommend. Reviewed on: 9th September 2021

Great people

easy to deal with and great prices Reviewed on: 9th September 2021

Review

Overall good price and quick to set up Reviewed on: 9th September 2021

Good value

Easy to deal with. Straightforward in terms of information given and efficient. Competitive pricing. Happy customer Reviewed on: 9th September 2021

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