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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Competitive

4
Excellent service and products at competitive prices Reviewed on: 9th September 2021

Excellent

5
Easy to set up, reasonable price, supportive during a claim Reviewed on: 9th September 2021

house insurance

5
best service best prices best cover wont use anyone else Reviewed on: 9th September 2021

Great service

5
Great service. No problems at all. Reviewed on: 9th September 2021

Excellent

5
Good provider, easy to use, best price. Very happy so far. Reviewed on: 9th September 2021

Value for money and service

5
Excellent customer service. Value for money. Highly recommend Policy Expert for their efficiency. Reviewed on: 9th September 2021

The no nonsense provider

5
Great value cover that offers more benefits than all the others when compared side by side Reviewed on: 9th September 2021

Gone insurance made easy

5
Was very easy to set up,the advisor was clear and concise with questions,didnt over sell your product but I’m satisfied I got the right deal to suit my needs Reviewed on: 9th September 2021

Easy setting up

4
Very easy, quick and with competitive rates Reviewed on: 9th September 2021

Easy to deal with

5
Changed to Policy Expert for our home insurance this year and found the whole process very straightforward. Reviewed on: 9th September 2021