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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Quick and efficient

5
It was really easy to fill in the forms and get a quote. Everything went smoothly and it was by far the cheapest quote - half the cost of renewing with our existing insurers! Reviewed on: 9th September 2021

Great service

5
Ease of use, good customer service, would recommend Reviewed on: 9th September 2021

Great service & price

5
Really pleased would use again. Very competitive price Reviewed on: 9th September 2021

Easy to set up and great cover for the price

5
Quick and easy process. Instantly covered. Reviewed on: 9th September 2021

Good value

5
A cashback offer via Rewards4Racing made this by far the cheapest. Reviewed on: 9th September 2021

Good coverage at a reasonable price and easy to use

5
I spent a lot of time looking through various policies and was sceptical when I saw the price of Policy Expert. However when I looked into the details I saw the cover was as good or better than virtually all the others and by far the best value for money. They have also been very quick in my dealings with them Reviewed on: 9th September 2021

Brilliant, quick and easy

5
Quick and easy to buy home insurance and very informative Reviewed on: 9th September 2021

Great stuff

4
excellent communication, service and product Reviewed on: 9th September 2021

Easy Peasy

5
Home insurance that has all the things I needed included in the price Reviewed on: 9th September 2021

Good cover. Good price

5
Hassle free sign up. Cover is exactly what I need and price was very competitive. Reviewed on: 9th September 2021

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