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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent

5
Great company to work with, would highly recommend! Reviewed on: 9th September 2021
RT's avatar
RT

Easy to understand and buy the product, great value.

5
Just changed insurer and found this very easy, offered great benefits for the money. Can't comment on claiming though. Reviewed on: 9th September 2021
Penny Crowe's avatar
Penny Crowe

Great and hassle free

5
I used Policy Expert for the first time recently. I wished I’d used it earlier, it was hassle free and really easy to navigate. The top benefit though was the amount that I saved on my new home insurance policy. Reviewed on: 9th September 2021
Jasmine's avatar
Jasmine

Easy company to deal with

5
Really easy to sign up to a policy with policy expert. Great competitive prices with many additional ad Ons as standard in the policy where as many other companies you would need to pay additional cost for these. Reviewed on: 9th September 2021
Rebecca Jane Dennis-Benn's avatar
Rebecca Jane Dennis-Benn

Good price

4
I have not had to make a claim, but the price was good and it was really easy and clear to sign up too. Reviewed on: 9th September 2021
Tanya Coppack's avatar
Tanya Coppack

Easy service

4
No problems to date, cheap policy Reviewed on: 9th September 2021
evans_bigdave@hotmail.co.uk's avatar
[email protected]

Cheaper than my former insurer

4
Much cheaper than my former insurer, with the same cover +extras. Former insurer couldn't match. Reviewed on: 9th September 2021
DG's avatar
DG

Excellent professional service

5
Smooth set up to my first time using Policy Expert, delighted with the service so far. Reviewed on: 9th September 2021
Miss Johnson's avatar
Miss Johnson

Excellent Value, Excellent Service

5
The value and service is excellent. Why look elsewhere. Reviewed on: 9th September 2021
Wendy's avatar
Wendy

Excellent

5
Cheapest price, easy to use website and quality cover- can’t ask for more Reviewed on: 9th September 2021
Claire Budgen's avatar
Claire Budgen

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