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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9137)

Great value for money, and a great policy to keep my home and belongings safetly covered.

5
Prices are very competitive and beat most other insurance companies, whilst at the same time providing the cover I need for my home and belongings. I'm very happy with policy expert. Reviewed on: 11th September 2020
Diane Jacks's avatar
Diane Jacks

Pleasant and easy to deal with

5
Efficient, professional service, would highly recommend. Reviewed on: 11th September 2020
Cbiss's avatar
Cbiss

Good price

5
Easy to use website and very good price Reviewed on: 11th September 2020
Rosco's avatar
Rosco

Great price and additional benefits

5
Picked Policy Expert after reviewing several sites, great price which included additional cover compared to a lot of other companies Reviewed on: 11th September 2020
Alison Hoy's avatar
Alison Hoy

Decent price for good cover

4
Good price and a good level of cover. Easy to set up policy and service has been good so far. You hope you never have to use insurance but only if you do will you find out just how good your insurance cover and company is. Reviewed on: 11th September 2020
Steved12's avatar
Steved12

Easy to deal with

5
Found a quote online. They were not the cheapest, but the policy had everything I was looking for. Had to phone up just to check my hearing aids were covered ,but that was easy, and the quote actually came down one pound when I supplied full details about them. Reviewed on: 11th September 2020
Peter McInnes's avatar
Peter McInnes

Value for money, simple, user friendly site.

5
My search showed Policy Expert to be very competetively priced and saved my £90 compared to my previous renewal price. Reviewed on: 11th September 2020
Ronnie Plant's avatar
Ronnie Plant

Excellent

5
Excellent service and a very very reasonable price! I’ve saved a small fortune switching to this company! Reviewed on: 11th September 2020
Donna Callaghan 's avatar
Donna Callaghan

Best policy Insurance

4
Good customer service, reliable and good value. Reviewed on: 11th September 2020
Martha's avatar
Martha

Excellent value.

5
Having been a Legal & General customer for a number of years I FINALLY saw sense and started to shop around for a more competitive quote. I was delighted to receive similar levels of home and buildings cover for over £300 less than the renewal quote L&G had sent me. In fairness to L&G, I was encouraged in my renewal letter to seek other quotes as they stated I may be able to find cheaper quotes from other providers. It was a very simple process to change over and although I hadn’t heard of PolicyExpert prior to my online search, I was encouraged by a number of positive reviews left by highly satisfied customers and noting that PolicyExpert is rated the No. 1 home insurance provider on the independent review website Reviewcentre.com. Reviewed on: 11th September 2020
Matt's avatar
Matt

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