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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

House insurance policy.

5
Very easy website. Price was very good. Reviewed on: 11th September 2020

Quick, easy and affordable.

5
Quick and easy. Good price. No hassle. Reviewed on: 11th September 2020

Excellent all round policy

5
Comparing at least 6 policies including existing, I found this one to be the best all round value for money Reviewed on: 11th September 2020

Best price for the same cover so I came back - said I would!

5
We had a year off last year using another insurance company as my wife had a discount code (that was the first mistake). So... doing our usual annual compare insurance quotes this year, yet again, Policy Expert came up trumps (not that one!) so as I said once before... 'I’ll be back', we are. Best price for the same cover and well below other quotes too. I would defo recommend Policy Expert to family and friends, in fact, our daughter has just taken out her policy! Reviewed on: 11th September 2020

Much cheaper than my last home insurance

5
Policy experts have reduce my monthly payments from £25 Which I paid on my last policy . Now I pay £9.98 with then which is great. Reviewed on: 11th September 2020

Simple renewal -

5
So easy to renew after having been a previous customer and the house and contents details unchanged. Reviewed on: 11th September 2020

Car Insurance

5
Really helpful a pleasure to deal with and such a great quote Reviewed on: 11th September 2020

value for money

5
offering everything needed at a very competative price Reviewed on: 11th September 2020

Good service

4
Good service and great value customer team are also very helpful Reviewed on: 11th September 2020

Great policy and price

5
I found Policy Expert via a comparison site and from the first to the last stage everything went smoothly. The policy I have is excellent and the price was amazing. I would highly recommend. Reviewed on: 11th September 2020

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