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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Competitive

5
Got the best deal in home insurance Reviewed on: 13th September 2020

Definatly Recommend

5
Great efficiant Service , A good quote and definatly reccommend ! Reviewed on: 13th September 2020

Quick ,easy no fuss hassle free friendly service

5
found the service really helpful, easy and straightforward all my questions answered. Friendly customer service and patient as I am not the best using technology. Reviewed on: 13th September 2020

Great value

5
My policy was great value and a good cover. Very pleased. I shall be recommending them to my friends. Reviewed on: 12th September 2020

Home insurance

5
After being told by my current insurers that my policy was cheap at £300 I checked in with Policy Expert. I got the same type of insurance for a third of the price. What more can I say. Easy peasy and cheap as chips Reviewed on: 12th September 2020

Insurance

5
The policy I have taken out for House and Contents insurance was excellent value for money. I went through Compare the Market and Policy Expert was offering what I required at a much more reasonable price. Reviewed on: 12th September 2020

Competative prices tailored to your needs

5
Although I had a few questions, all were answered and the best policy for my needs was attained. I even found that my electric buggy was covered without it being an 'add on'. Very friendly and helpful staff who want to help as opposed to giving a 'hard sell' talk. Reviewed on: 12th September 2020

Easy peezy

5
so simple to follow the instructions a child could do it Reviewed on: 12th September 2020

Great service and value for money!

5
Switching to policy expert was really easy via there website and there price was really competitive! Reviewed on: 12th September 2020

Great saving

4
Searched for cheaper house insurance on internet, Policy Expert came up first with wonderful deal saving me around £50 on my previous insurance company renewal! Exact same coverage for less money! Reviewed on: 11th September 2020

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