Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Short,friendly conversation

Buying home insurance with a short, friendly conversation. Reviewed on: 2nd August 2024

great value for money with so much as a normal polic...

great value for money with so much as a normal policy compared to others were you pay more for very basic cover Reviewed on: 2nd August 2024

Good value cover and easy to talk to someone.

Good value cover and easy to talk to someone. Reviewed on: 2nd August 2024

Home and contents

This is the first time I’ve had my own home and contents insurance, I found the price cheaper that other companies and for a price well below the other companies. Any questions I had was answered in a way I could understand easily and they didn’t used complex jargon like other insurance companies. Reviewed on: 2nd August 2024

Very easy and efficient process to take out insurance.

Very easy and efficient process to take out insurance. Reviewed on: 2nd August 2024

Quality insurance at an affordable price point

Quality insurance at an affordable price point Reviewed on: 2nd August 2024

Very competitive price and good communication.

Very competitive price and good communication. Easy application and the policy includes everything that we needed. Reviewed on: 2nd August 2024

Great customer service and value

Great customer service, good value for money, easy and straight forward! Reviewed on: 2nd August 2024

Hassle-Free Experience

Very little direct experience but the company has provided the policy I wanted in the easiest, no-hassle way possible Reviewed on: 2nd August 2024

Super company

Super easy to arrange home insurance cover. Documents easy to read and understand. Competitive prices. . Reviewed on: 2nd August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from The Home Insurer 0.00 from 0 reviews
Home insurance
from Halifax 2.96 from 96 reviews
Equity Release
from Just 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub