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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

excellent service

Easy to set up, no issue encountered so far Reviewed on: 2nd August 2024

Home insurance review.

Taken out online. Everything went as expected. As yet I have not made a claim. Reviewed on: 2nd August 2024

Very easy to use website.

Very easy to use website. Easy to read and understand. All information displayed well. Fantastic price considerably cheaper than the other companies. Not overbearing with the emails but the information provided is relevant and concise. Easy to find the contact details. Recommend. Reviewed on: 2nd August 2024

Very good price and quick to set up.

Very good price and quick to set up. Reviewed on: 2nd August 2024

Policy Expert - fast and great value

Policy Expert had me covered in a matter of minutes and we’re considerably cheaper than my previous provider Reviewed on: 2nd August 2024

Short,friendly conversation

Buying home insurance with a short, friendly conversation. Reviewed on: 2nd August 2024

great value for money with so much as a normal polic...

great value for money with so much as a normal policy compared to others were you pay more for very basic cover Reviewed on: 2nd August 2024

Good value cover and easy to talk to someone.

Good value cover and easy to talk to someone. Reviewed on: 2nd August 2024

Home and contents

This is the first time I’ve had my own home and contents insurance, I found the price cheaper that other companies and for a price well below the other companies. Any questions I had was answered in a way I could understand easily and they didn’t used complex jargon like other insurance companies. Reviewed on: 2nd August 2024

Very easy and efficient process to take out insurance.

Very easy and efficient process to take out insurance. Reviewed on: 2nd August 2024

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