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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

So far it’s been really smooth!

So far it’s been really smooth! No claims yet! Reviewed on: 2nd August 2024

This would be the fourth year that I renew with...

This would be the fourth year that I renew with them Reviewed on: 2nd August 2024

Very good, easy to work with,fast to respond to any...

Very good, easy to work with,fast to respond to any questions and offer help and advice. Reviewed on: 2nd August 2024

Offer comprehensive coverage for a great price.

Offer comprehensive coverage for a great price. Reviewed on: 2nd August 2024

Kept prices reasonable at renewal

Kept prices reasonable at renewal Reviewed on: 2nd August 2024

Fast, efficient and importantly communicative.

Fast, efficient and importantly communicative. Do what they ;say on the tin'. Reviewed on: 2nd August 2024

Home Insurance

Very helpful, ease of using website, very competative pricing. Reviewed on: 2nd August 2024

So easy to use website to get best policy.

So easy to use website to get best policy. Great value for money Reviewed on: 2nd August 2024

Faultless

Policy price was incredibly competitive and the policy itself was incredibly easy to purchase online. Will definitely recommend (I already have to family!) Reviewed on: 2nd August 2024

I found you home insurance process seamless and down...

I found you home insurance process seamless and down to earth Reviewed on: 2nd August 2024

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