Smart Money People Logo

Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Happy Insurance

5
First got the site on supermarket.com. Entered details form old Insurance Expert Policy came up. Talk to adviser All details matched . AND WHALLA VERY CHEAP House And Contents insurance at the fraction of the cost i had been paying for the same What is there to complain about WOW Leslie Reviewed on: 31st July 2020

efficient

5
very quick and efficient service. Reviewed on: 31st July 2020

House insurance

5
I decided to change insurance company’s due to a very high renewal quote. Taking a new policy out with policy expert was easy, good value and quick to set up. Reviewed on: 31st July 2020

Straight forward insurance

4
I moved my insurance ovwr to policy expert thought a comparison sitw, best deal, simplw to do and straightforward, saved 20% off my current providers price. Was easy to conplete and log on, great service Reviewed on: 31st July 2020

Excellent competitive prices

5
Policy expert came up with the best offers every time for home insurance. Beating all the top high street names. Better value for money Reviewed on: 31st July 2020

Simply Fantastic

5
Helpful, easy to use and great value too. Highly recommended. Reviewed on: 31st July 2020

Fab company fab prices

5
Very easy to deal with. Fab prices. Definitely recommend. Reviewed on: 31st July 2020

Great value insurance

5
Found Policy Expert through the usual home insurance search sites. The offered great cover at by far the best prices. Once paid, all documents immediately downloaded. Definitely recommend. Reviewed on: 31st July 2020

Simple and valuable

5
Couple of click's and I had the cover I needed. Reviewed on: 31st July 2020

Value for money

5
Good price value for money cover Reviewed on: 31st July 2020