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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good service & reasonable price.

Very good service, easy to buy, reasonable price. Reviewed on: 30th July 2020

Easy

Good straight forward transaction, easy to use and competative. Reviewed on: 30th July 2020

Fair price

Good enough customer service and their website offer enough information to support your needs Reviewed on: 30th July 2020

Best inssurance

I received my renewal inssurance for this year with 100£ more than i was paying,,so I searched for other inssurance company and i found this and for my surprise half of the price i was paying..Best and i will keep this for now Reviewed on: 30th July 2020

First time user

Really easy process from compare the market over to policy expert. Swift transfer of documents. Excellent and very competitive price for excellent coverage. Reviewed on: 30th July 2020

Great price

Easy to understand and always a low price. We have used Policy Expert for 2 years now. Reviewed on: 30th July 2020

Glad I found you

Easy concise and clear, simplicity at its best Reviewed on: 30th July 2020

Does exactly what it says on the tin

Quick, easy and trouble free Insurance, very impressed. Reviewed on: 30th July 2020

House Insurance that does not cost a fortune

Easy quote on computer, simple questions and navigation on site, a real easy 10 minutes to save hassle for next 12 months at a very reasonable price. Reviewed on: 30th July 2020

Easy to use and change to suit

Easy to use and adjust to personal requirements Reviewed on: 30th July 2020

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