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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great customer service at a good price.

One of the most reasonably priced providers and great service. Reviewed on: 30th July 2020

Simplicity Itself!

A quick referral from the good old Meerkats and the choice was simple. Not the ridicously cheap first one or two companies listed but the first SENSIBLE quote on view. A fair price for a good level of cover Reviewed on: 30th July 2020

good company

Easy to set up, cheap for the cover provided Reviewed on: 30th July 2020

Very competitive price

Very easy to navigate & get the policy we wanted. Reviewed on: 30th July 2020

Great online experience

Easy site to negotiate with very competitive prices. Reviewed on: 30th July 2020

Competitive straightforward with value

Offering all the basic cover + many extras. Easy to follow website answering all questions in a logical way. Highly recommend. Reviewed on: 30th July 2020

Value for money

For comparible features, this was the cheapest option out there. Reviewed on: 30th July 2020

Policy Expert, Experts

A fast friendly service at a very good price so no hesitation in recommending them. Reviewed on: 30th July 2020

Quick and easy

Experience was quick and easy, no hassle and the cheapest on the market Reviewed on: 30th July 2020

Great value cover

The best cover on offer for the money, not quite the cheapest but easily the best cover with additions on offer compared to other providers. Great communication since becoming a customer. Reviewed on: 30th July 2020

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