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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent company

I,am lucky I have not needed to claim from Policy expert,but I,am kept up to date with a monthly news letter. The prices are very reasonable, the cover is excellent everything and more is covered in my opinion policy expert is 1st class, I would have no hesitation in recommending POLICY EXPERT. Reviewed on: 11th September 2019

Amazing company

Nothing is too much trouble for this company. They are very helpful and it's staff are polite and can answer any questions you may have honestly and expertly. I like how they keep you informed of anything they think may be of interest to you too e.g. car insurance and any other insurances. Reviewed on: 11th September 2019

Knowledgeable and efficient staff

Confident, knowledgeable staff. Quick and efficient response to my queries. Reviewed on: 11th September 2019

Insurance Renewal

I recently renewed my home insurance it was so easy they rang me when it was convenient for me, the premium cost was very competitive and Marlon there advisor was brilliant very friendly and efficient would certainly recommend Policy Expert. Reviewed on: 11th September 2019

Best prices, best customer service. Simple

We were with Policy Expert last year for our house insurance and received a reminder a month before renewal - the price had actually gone DOWN! Anyone who knows insurance knows that this is rare. I found a better offer by about £50 and went for that but, of course, it turned out that the fine detail meant that the policy was no use. I went back to Policy Expert and they renewed my insurance at an even better price with no hassle and no problems. They are up front, simple to use and easy to get hold of. I couldn’t recommend them in any stronger terms. Reviewed on: 11th September 2019

Top notch service

From start to finish, policy expert is the real deal. Reviewed on: 11th September 2019

Great customer service

Easy to deal with no pressure, everything explained nice and simple. Patient customer service Reviewed on: 11th September 2019

Excellent product

Good value and helpful staff who know their product. Reviewed on: 11th September 2019

good price and cover

Renewal quote was slightly up on last year but still cheaper than most others,had to call them to send renewal documents although money taken from account three weeks earlier. Reviewed on: 11th September 2019

Great product at an outstanding price

Policy Expert deliver and meet your needs Reviewed on: 11th September 2019

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