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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

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Competitively priced, easy to review and good deals offered Reviewed on: 11th September 2019

Good value and quality service

Settled a claim with no problems. Reviewed on: 11th September 2019

Very friendly, competitively priced

The staff cant do enough for you. Phones are answered quickly from british call centres. The price I paid for my renewal was very competitive Reviewed on: 11th September 2019

Great Insurance

Policy Expert offers fantastic cover at really competitive prices. Even with emergency cover it's cheaper than others. Reviewed on: 11th September 2019

Value for money

Very good value for money and better cover than most companies Reviewed on: 11th September 2019

Great service

Great service, value for money, easy to deal with. Excellent Reviewed on: 11th September 2019

Straightforward

Prompt answer on the phone from a human. Very helpful and responsive to queries. Simple and quick and a fair price. Reviewed on: 11th September 2019

Good value

Renewals come in good time if needed agents on phone helpful and receive no hassle selling other products Reviewed on: 11th September 2019

very good service

customer service were very good and very helpful getting me the good price been with them a few years now Reviewed on: 11th September 2019

home insurance

have been with policy expert for a number of years now and they have been fine however i have never made a claim (i hope i never will) but you never no with any insurance company until you need them. Reviewed on: 11th September 2019

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