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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Clear Precise Wording

Good value with clear and precise wording I could clearly see what my policy options were. Good website and worth checking out if your looking for a quote. Reviewed on: 14th August 2019

Simple, affordable and easy to set up

Simple, affordable and easy to set up and it made the whole process a lot less hassle to get myself covered Reviewed on: 14th August 2019

Competitive price and good online service

Self-service options a real plus for competitively-priced insurance. Diolch Reviewed on: 14th August 2019

Best on comparison site

Found Policy Expert through comparison website and they were half the price of my AA renewal quote. Very simple to purchase and their web site holds all important documents I need. Reviewed on: 14th August 2019

Brilliant service

Very easy to do everything online, really cheap compared to other quotes. Also with extras included. Couldn’t be happier, thank you. Reviewed on: 14th August 2019

Quick and really easy to do

Chose policy expert as it was a good price for what we receive including a free years emergency cover!! Easy and quick to set up and simply to understand Reviewed on: 14th August 2019

Fantasic service and great prices

Can't complain at all about policy expert everything was completed online in a quick and easy manor and the pricing was so much better than every other company out their for an identical service. Reviewed on: 14th August 2019

Quick easy inexpensive professional service

Website easy today use. Quick response and very good prices with good food insurance cover Reviewed on: 14th August 2019

Great value

Saved money by switching to Policy Expert with the same cover as with my previous provider. Quick and easy and good access to details on line. Reviewed on: 14th August 2019

Reasonable prices for comprehensive home building and contents insurance

I am pleased that I've managed to comprehensively insure my home building and contents, with specified valuable items, accidental and legal cover (I sometimes work from home, involving visiting clients) for under £200.00. Very competitive prices, as I shopped around! Reviewed on: 14th August 2019

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