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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent service with clear options for finding bes...

Excellent service with clear options for finding best policy. Saved me considerable money for like for like comparisons. Seamless transition. Reviewed on: 2nd August 2024

good online policy and better value of money

good online policy and better value of money Reviewed on: 2nd August 2024

Has been an easy and straight forward process and ha...

Has been an easy and straight forward process and has taken all the weight off of a typically stressful decision Reviewed on: 2nd August 2024

Always easy to contact, courteous and knowledgeable.

Always easy to contact, courteous and Reviewed on: 2nd August 2024

really good overall service and provider

really good overall service and provider Reviewed on: 2nd August 2024

Easily the best in the business comparing price, ser...

Easily the best in the business comparing price, service and friendly attention when answering and questions. If you find a better provider let me know. Reviewed on: 2nd August 2024

Everything I was looking for

Everything I was looking for, great value and easy to do online Reviewed on: 2nd August 2024

No issues

I have been luckily enough not to have a claim so far, I’m sure they would be happy to help Reviewed on: 2nd August 2024

Excellent service

Since having my policy I have moved house twice and had one claim which have been dealt with quickly and painlessly. Excellent service Reviewed on: 2nd August 2024

good and easy website purchase.

good and easy website purchase. Competitive pricing. Reviewed on: 2nd August 2024

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