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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Hassle free

Policy Expert has been hassle free when it comes to renewal and offered by far the best price available. Reviewed on: 20th September 2018

Buildings and contents insurance

What a lovely man really helpful and efficient Thank you Reviewed on: 20th September 2018

excellent and easy process.

Renewal completed with no fuss. All paperwork processed online and process explained at all stages. Reviewed on: 20th September 2018

Great service!

Bought home insurance online. All smooth small glitch with DD but they contacted me very quickly and all sorted Reviewed on: 20th September 2018

Very Good

They are extremely helpful and very good value Reviewed on: 19th September 2018

Great cover and excellent value for money

Really sImple and easy to set up, the policy cover matched my existing policy but was much cheaper than my existing insurer. Reviewed on: 19th September 2018

Straight forward insurance

Policy Expert gave us a straight forward home and contents insurance at a very good price. Expected the cost to increase hugely in the second year, but it still came out at a very good price in comparison to others with the same benefits. Reviewed on: 19th September 2018

Quality

Top quality, great price too. Unbelievable service Reviewed on: 19th September 2018

Helpful, competitive, value policies

Called to cancel renewal and offered a match to competitor with extra cover. Very friendly and helpful assistant, easy process Reviewed on: 19th September 2018

Great price & Amazing service

Great price and the service was excellent Reviewed on: 19th September 2018

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