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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9155 reviews)

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4.74

Based on 9,155 reviews, last reviewed 5th Sep 2026

1600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9155)

HI Easy

The Website (via Compare the Market) was clear and simple. When I had occasion to phone in the Sales were very responsive and helpful. All-in-all a good experience. Reviewed on: 25th October 2018

Amazing telephone service with a most pleasant ypung man

Having resantly lost my husband and now having to deal with insurance myself the service and kindness given to me was much appreciated thank you Reviewed on: 18th October 2018

Home insurance

Easy set up online and on the phone Reviewed on: 17th October 2018

Good communication

Really helpful. Informative and no pressure Reviewed on: 13th October 2018

Impressed

Great cover at a great price - knocked the socks off other quotes. Reviewed on: 11th October 2018

Home Insurance

Renewed at a good price and all semmed to go OK-all done on line Reviewed on: 8th October 2018

Cheap comprehensive cover

This was the cheapest home insurance I could find, and much cheaper than my renewal quote. It even came with free home emergency and legal cover Overall, very pleased. Reviewed on: 7th October 2018

Easy peasy!

Easy friendly website , easy to understand , navigate and pay! Reviewed on: 6th October 2018

Great service

And helpful and accessable customer service staff Reviewed on: 6th October 2018

Excellent service and excellent value for money

Brilliant value and easy to purchase on line, this is twice with this company, Excellent service Reviewed on: 6th October 2018

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