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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Great sevice

The hole set up process was a Great experience Reviewed on: 19th September 2018

Great service

Very easy to buy my insurance through Policy Expert. Everything so easy to understand, clear and concise. Gone with it again this year Reviewed on: 19th September 2018

A personal and professional service

Helpful, polite, professional making you feel that you matter. Reviewed on: 19th September 2018

Great price for insurance

Yet again I have got my insurance through Policy Expert. Always keep you informed and updated on your policies. Give you information through out the year and always have great prices and not ripping off their customers when time for renewal. Even willing to negotiate prices if you get better quotes from other companies. I always look for new policies every year from different companies and I usually get a decent price for the new policy. Keep up the good work. Reviewed on: 19th September 2018

Very good prices

Have been very happy with their price been very competitive Reviewed on: 19th September 2018

Efficient and reasonably priced

Good customer service and provide reasonable price home insurance Reviewed on: 19th September 2018

Loyal

This is our 5th year of using Policy Expert for house says it all. Best price Best service Reviewed on: 19th September 2018

Great customer service always

Always on hand to answer any queries and help if there any issues. Reviewed on: 19th September 2018

Great experience

I have had many policies, with many different companies and their service was top notch. Reviewed on: 19th September 2018

Great products & services

Good to deal with & happy that I’m the customer & it’s my choices to make! Reviewed on: 19th September 2018

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