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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good price and cover

Quick and simple to follow, with all the same or better standards of cover Reviewed on: 20th August 2018

First class

Extremely knowledgeable staff. Competitively priced and extremely easy to deal with. The customer service experienced was second to none, speaking in plain English, no jargon and gave me complete confidence. Would definitely recommend and continue to use their services. Reviewed on: 20th August 2018

Great

Fast efficient and a very reasonable price! Reviewed on: 20th August 2018

Good value

Was looking to renew home insurance Quoting was easy and price was good Reviewed on: 18th August 2018

The best insurance deals at a click of a button

For 2 years in a row, Policy Expert has come up trumps with the best deals and service in the market. Fast, efficient, competitive and outstanding customer service. Reviewed on: 18th August 2018

excellent service

Good website good competitive prices Reviewed on: 17th August 2018

Easy to Organise

Got a quote through Compare the Market and once through to the Policy Expert site, found it very easy to organise my insurance. Price was good too. Reviewed on: 17th August 2018

Quick, efficient and straight to the point.

Very easy, efficient customer service. Made purchasing insurance much simpler and straight forward. Great communication. Reviewed on: 16th August 2018

Great customer service

Whenever I have had to contact Policy Expert by phone the customer service operators have always been friendly and knowledgeable helping me all the way. Reviewed on: 16th August 2018

Complete package

All aspects of home insurance covered efficiently in one package, and at a very competitive price. Reviewed on: 16th August 2018

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