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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9155 reviews)

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4.74

Based on 9,155 reviews, last reviewed 5th Sep 2026

1600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9155)

easy and quick to deal with

helpful, efficient easy to deal with would recommend to anyone looking for an insurance policy Reviewed on: 23rd August 2018

Best on the market

We have our home insurance with Polocy Expert for few years now. Never had any issues with them and always been offered what’s most suitable and best for us! We definitely recommend them I will stay with them as long as possible! Jose Reviewed on: 22nd August 2018

Insurance in a nutshell

Got great advice from very helpful staff and was able to voice my concerns and questions one by one . Till I was happy to go ahead with no hard sell . Reviewed on: 22nd August 2018

Just great

Keep you well informed and are open to negotiation on price on renewal. Reviewed on: 22nd August 2018

Carl Johnson

Great and easy to work with, no stress great value! Reviewed on: 22nd August 2018

Brilliant company

Can’t rate this company enough. They have been amazing, explaining everything properly and clearly. And reasonable price wise too! Reviewed on: 22nd August 2018

Great company!

Easy to use website, polite customer service and cheap policies! Reviewed on: 22nd August 2018

Cheap, honest and simple policies

Fabulous company. Always honest and upfront no hidden costs and easy to understand policies. Amazing customer service. Best insurance company I’ve come across - thank you! Reviewed on: 22nd August 2018

very encouraging early dealings.

prompt and friendly. Help and solutions given and made decisively. Reviewed on: 22nd August 2018

Good service

I am completely satisfied with the service provided. Professional polite and not as long winded as some, well done. Reviewed on: 22nd August 2018

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