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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Efficient, friendly service plus, good value.

The Customer Service Team members are very friendly and dealt with my renewal efficiently. Having checked other companies, they came in the as the most competitive on a like for like basis. Happy customer Reviewed on: 15th August 2018

Got a good deal - eventually

I received my renewal notification from policy expert and after going on line managed to get a cheaper quote. When I contact policy expert they bettered my other quote by £2 which was fantastic. I just wonder why I didn’t get the very good quotation from the start . The cover is superb for the money I spent. Reviewed on: 15th August 2018

Superb Experience

From start to finish... exceptional service without any flaws! And great value too! Reviewed on: 15th August 2018

Insurance as expected

Excellent service,and value. Very good level of cover to suit all requirements. Highly recommended. Reviewed on: 15th August 2018

Great value for money

This is my second time purchasing home insurance from Policy Expert and their prices are excellent value for money. When I contacted them for clarification, they were very helpful. I would definitely recommend Policy Expert to others. Reviewed on: 15th August 2018

A package taylored to suit me

Amazing customer service, anwered all my questions. This was a relaxing way to get what I wanted. I felt my business was valued and my needs were more than catered for. Reviewed on: 15th August 2018

Helpful, Affordable and Comprehensive

I spoke to an incredibly helpful advisor and was able to go through all my policy details and ensure that it was tailored to my needs. Reviewed on: 15th August 2018

Quick, easy and safe.

It seems like a great way to get a good deal. I usually look around lots of sites to get the best deal... and look where I ended up! Reviewed on: 13th August 2018

All good

Used a compare website and the policy quote was the best that offered everything I needed and easy to sort out Reviewed on: 12th August 2018

Amazing Service

Can't fault the service received online and over the phone. Reviewed on: 12th August 2018

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