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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Fair price

Really good price for building and contents insurance. I've done it through a comparison website and it was way cheaper than going direct to policy expert. Reviewed on: 26th July 2018

excellant service

the home insurance was good value for money, easy to purchase and had some good features. Reviewed on: 26th July 2018

Great Value

We tried out a number of comparison sites when looking into home insurance and each time Policy Expert came in at great value. On the one occasion we have needed to contact them it has been easy, hassle free. Reviewed on: 25th July 2018

Normally very competitive

I ave had policies with this company for the last 2 years and found them to be very competitive however on this occasion the price has gone up significantly with the edition of a road bicycle on my policy. As a result i have had to go elsewhere but would certainly try for a new quote again next year. Reviewed on: 25th July 2018

Amazing company

So easy to renew, friendly team and great prices for a great policy Reviewed on: 25th July 2018

Great Servivwe

I renewed my home insurance with Policy Expert and was very impressed with the service. They matched my price comparison and the process was very efficient. Reviewed on: 25th July 2018

Fantastic Service

Friendly & informative operator who answered all my questions, no hard sell pressure. Have already recommended them to friends & family. Will definitely contact them again when my car insurance is due. Reviewed on: 25th July 2018

Helpful staff and great product

I had several questions about my policy renewal which were quickly and comprehensively answered on a freephone number. The customer service chap who helped me even managed to reduce my renewal premium a little - great service! Reviewed on: 25th July 2018

Excellent customer service

Excellent customer service. Great communication. Reviewed on: 25th July 2018

Very good price

Renewed for tiny increase, very competitive price & easy to arrange. Reviewed on: 25th July 2018

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