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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Good & clear information

Agent took me through all the details & ensures I was happy with what I was purchasing. Even though he hit a little bit mixed up with the prices the experience overall was good. Reviewed on: 30th April 2018

House Insurance

Very easy to complete the forms and get a price for house and contents insurance. Easy to compare to other sites and sign up for transaction Would recommend to other people. Reviewed on: 30th April 2018

Great service for a great value insurance product

Service is always A1 with an effortless approach Value for money and don’t feel they are seeking to rip you off at renewal time Reviewed on: 30th April 2018

Excellent gentleman who phoned and made process painless

A lovely gentleman phoned me on Thursday night, 26 April 2018 to discuss my house insurance - he made the whole process painless and easy so much so that I decided to go with Policy Review and not even bother to look elsewhere - I have also recommended Policy Review to 2 friends over the weekend. Reviewed on: 30th April 2018

all good

lived up to expectation of services provided Reviewed on: 30th April 2018

Good value for money

I’m pleased with the level of cover for the price and I’m happy with the excess, some are very high to get a lower price but this one wasn’t. Reviewed on: 29th April 2018

Fantastic

Well it was so easy to apply & i think it was superb! Reviewed on: 29th April 2018

Simple, comprehensive and great!

Great service, simple yet comprehensive package. I will be a customer for a long time. Reviewed on: 29th April 2018

Great value for money.

After searching on comparison websites, Policy Expert came up with the best price with everything covered. Reviewed on: 28th April 2018

Good easy service

No problem. Hassle free and easy. Recommended Reviewed on: 28th April 2018

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