Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9155 reviews)

View other Policy Expert products

4.74

Based on 9,155 reviews, last reviewed 5th Sep 2026

1600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9155)

Excellent service

Knowledgeable agent who helped to organise cover during the period between exchange and completion. Reviewed on: 5th May 2018

Contents and building insurance

Best house insurance iPad in a long time value for money great customer service Reviewed on: 5th May 2018

Stress free, time saving, peace of mind cover.

I was emailed automatically when my cover ran out and offered the same price as the previous year. I didn't have to phone anyone with my credit card details or email anyone stating that I wished to continue the cover, the next year's cover just came off my card and my policy was sent by email to confirm I was covered. Totally stress free experience. Reviewed on: 5th May 2018

Contents Buildings Insurance

I was very happy with the customer services I received Reviewed on: 4th May 2018

Building and contents insurance

Excellent service and covers every thing I required plus mush more for a price that no other company could compete with on price Reviewed on: 4th May 2018

Simple, easy and good service

I have been with Policy expert for a few years and stayed with them br amuse they have been consistently the most value for money house insurance company every year. I sorted it out online, quick, easy and effective and a totally professional. Reviewed on: 4th May 2018

quick/simple/easy

What a wonderful experience. Searching for a new insurance quote and applying for it is not the most invigorating thing to spend you're time doing. Often when I have found a policy it has meant further telephone calls to the company for add ons. Not in this case. Everything was covered and within minutes the application was completed. Enjoy mails followed with policy details. An electronic signature and hey ho all covered. Plus a real bonus a 12 month dine card for free!!! Thank you Reviewed on: 4th May 2018

Good value for money

Following a burglary the company were supportive and helpful. I was expecting a huge increase, but I was pleasantly surprised. Excellent Reviewed on: 3rd May 2018

Great service

Mohammed provided great customer service and was very helpful Reviewed on: 3rd May 2018

Super friendly, easy to use

First class service. Very easy transaction. Reviewed on: 3rd May 2018

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from West Brom Building Society 0.00 from 0 reviews
Landlords Insurance
from Cover4Insurance 0.00 from 0 reviews
Home Insurance
from Sheilas Wheels 4.17 from 33 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.65 from 5028 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub