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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Simple process and great value home insurance

Easy application on line with straightforward questions related directly to the property to find the right policy that fits and all completed in a timely manner. Best value I found amongst a plethora of providers. Reviewed on: 2nd August 2024

just brilliant customer service,

just brilliant customer service, Reviewed on: 2nd August 2024

Easy to deal with and good value

Easy to deal with and good value Reviewed on: 2nd August 2024

Quite simply the most competitive price.

Quite simply the most competitive price. Reviewed on: 2nd August 2024

GREAT VALUE FOR EXTENT OF COVER!

The online experience was very good and the Policy was well detailed and outlined what was included and what was excluded. The whole process of obtaining the correct cover was very easy. Reviewed on: 2nd August 2024

Cheapest quote Good level of cover Easy to arrange o...

Cheapest quote Good level of cover Easy to arrange online Reviewed on: 2nd August 2024

excellent service at the most competitive cost

it was great so easy and intuitive to generate a quote Reviewed on: 2nd August 2024

Easy to use

Easy to use and the renew price was competitively good Reviewed on: 2nd August 2024

As expected from an insurance provider

As expected from an insurance provider Reviewed on: 2nd August 2024

No hassle home insurance

Affordable home insurance, great deal Reviewed on: 2nd August 2024

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