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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy life

Just renewed house insurance and it was very quick, simple and stress free. Received renewal quote with details. Liked quote and that was that. Reviewed on: 29th March 2018

The company that come up trumps when you need it

My experience when making a claim was excellent I would recommend this company Reviewed on: 29th March 2018

Policy Expert saved me over £1400 in the last 2 Years

Last year I decided to shop around for a new Home Insurance provider as my existing provider was looking for over £850 Per Year to renew my cover. Many people fall into the trap, which I was in, whereby they feel obliged to take their home insurance with their mortgage provider for peace of mind. Having changed my mortgage to another provider, it was time to change my home insurance and Policy Expert made this really easy, their quote was competitive and the level of cover was easily adjusted to my personal requirements. I would have no hesitation in recommending them to my friends and family. Reviewed on: 29th March 2018

Home Insurance purchase

We needed some new home insurance and were originally looking at our current provider but noticed via a comparison site that Policy Expert were the recommended market leader, we decided to take out our insurance and the arrangement via the online service was very quick and easy to complete. Reviewed on: 27th March 2018

Inexpensive home insurance

Did all this easily on line. No trick questions. Very user friendly. Would definitely recommend. Reviewed on: 26th March 2018

Top quality insurance

Easy to navigate website, excellent price and covers more than most as standard !! Reviewed on: 26th March 2018

Very good value

Good quote cheap as chips would definitely recommend this insurance to all my friends and family Reviewed on: 25th March 2018

Great

All round good experience with everything. Reviewed on: 25th March 2018

Great experience

No hassle easy to sort out, made the right choice by moving my insurance Reviewed on: 25th March 2018

Fantastic, responsive and friendly service

My call was answered quickly by a friendly and responsive person who understood and action my request for change very effectively. They were clear and concise about the effects of that change and incredibly professional. Reviewed on: 25th March 2018

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