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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Fantastic, responsive and friendly service

My call was answered quickly by a friendly and responsive person who understood and action my request for change very effectively. They were clear and concise about the effects of that change and incredibly professional. Reviewed on: 25th March 2018

covers everything for a good price

covers everything for a good price and easy to apply Reviewed on: 25th March 2018

Quick and easy renewal

The prices are realistic and the renewal services is quick and easy Reviewed on: 24th March 2018

Easy steps to follow

Found the site easy to follow although it said you would get a quote in 5mins was a lot longer Reviewed on: 23rd March 2018

Good service.

Good service, polite staff and helpful. Matched my previous years quote. Reviewed on: 22nd March 2018

Quick and easy

The process was quick and easy with a great price Reviewed on: 22nd March 2018

Good Service

Competitive pricing, easy web access and prompt service. Well recommended. Reviewed on: 22nd March 2018

very excellent price

Managed to get great cover for all my requirements at a good price. would definitely recommend. Reviewed on: 22nd March 2018

Easy and effortless

Took the stress out of things was simple easy and stress free Reviewed on: 21st March 2018

GREAT PRICE INSURANCE

ALL THE COVER THAT I NEED AT A GREAT PRICE. STAFF VERY FRIENDLY AND POLITE. NO HASSLE POLICY AND WOULD BUY AGAIN. Reviewed on: 21st March 2018

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