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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Cheapest quote Good level of cover Easy to arrange o...

Cheapest quote Good level of cover Easy to arrange online Reviewed on: 2nd August 2024

excellent service at the most competitive cost

it was great so easy and intuitive to generate a quote Reviewed on: 2nd August 2024

Easy to use

Easy to use and the renew price was competitively good Reviewed on: 2nd August 2024

As expected from an insurance provider

As expected from an insurance provider Reviewed on: 2nd August 2024

No hassle home insurance

Affordable home insurance, great deal Reviewed on: 2nd August 2024

Competitive pricing, knocked down the other companie...

Competitive pricing, knocked down the other companies by a fair amount. Finally a company that doesn’t rack their prices up Reviewed on: 2nd August 2024

Easily to understand and value for money

Easily to understand and value for money Reviewed on: 2nd August 2024

Good experience so far.

Good experience so far. Lets see onwards. Reviewed on: 2nd August 2024

Care and compassion at a difficult time.

I needed to cancel a policy due to bereavement, and take out a new one, and staff made the process easy and trouble free. Reviewed on: 2nd August 2024

My Review

Excellent stuff a round, can’t complain Reviewed on: 2nd August 2024

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