Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9154 reviews)

View other Policy Expert products

4.74

Based on 9,154 reviews, last reviewed 3rd Sep 2026

1500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Expert Policy Used Policy Expert a few times for my Home Insurance, as they're good value for money. Easy to arrange and managed Policies online and via Telephone. ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9154)

Home insurance

After a little hiccup was sorted out quick and easily thank you Reviewed on: 3rd March 2018

Really friendly and easy to talk to

Customer service was just outstanding and I feel like I know exactly what I was buying. I was giving all the relevant information and feel confident I have the insurance that is best tailored to myself Reviewed on: 3rd March 2018

Fantastic service following claim

Not heard of policy expert before, yet offered a great price for both buildings and contents cover. In April 2017 we had an escape of water at our property. Everything was handled excellently including re-locating is to a nearby hotel. Everything was sorted quickly and effienctly and nothing was ever any trouble. Polite and professional people over the telephone made the experience much easier for us. For these reasons we have now re-mewed again this year! Again a really good renewal price and service. Would 100% recommend and we will be sharing this experience with our friends and family. Thank you Policy Expert Reviewed on: 3rd March 2018

Easy application and set up

I chose the policy as it was keenly priced given it included several features as standard that other similarly priced policies did not. This gave me peace of mind that I was fully covered. Reviewed on: 3rd March 2018

Very explanatory

Understanding and a lot to meet everyone’s different needs Reviewed on: 2nd March 2018

Quick job

I'm so happy, all was done in few minutes. Easy to fill out document and the most important thing that you offer great deal. Thank you :) Reviewed on: 2nd March 2018

Good valve home insurance

Changed my home insurance after 5 years with another company. Saved £60 and the policy offers me better cover. Reviewed on: 1st March 2018

Great product, price and overall experience

Got a buildings and contents quote from Policy Expert, more than halved my current premium for my existing insurance, for virtually the same product. Really easy to get quote and sign up for the insurance. Would highly recommend. Reviewed on: 1st March 2018

Great service

The lady I spoke to when renewing my policy was very good. Explained everything. Did t drag like some people do. Had my policy all sorted veru quickly Reviewed on: 1st March 2018

Great cover at competitive price

Policy Expert offered a great level of cover at a very competitive price. Great reviews from Compare the Market so comfortable making the decision to switch insurer. Reviewed on: 1st March 2018

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Insurance
from Vernon Building Society 4.42 from 12 reviews
Home insurance
from Direct Line 3.87 from 143 reviews
Home insurance
from 1st Central 4.06 from 1 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.65 from 5028 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub